bd33's Privacy Policy

bd33 is a trusted online casino and sports betting platform in Bangladesh. We place the highest importance on the privacy of our users. The purpose of this privacy policy is to clearly inform you about what information we collect about you, why we collect it, and how that information is used and stored.

This policy applies to all services provided through bd33's website, mobile application and other digital channels. If you use any service of bd33, it is assumed that you agree to the terms of this privacy policy.

We may update this policy from time to time. In the event of changes, we will note the new date on this page. We therefore recommend visiting this page regularly.

We collect various types of information for the purpose of account registration and service delivery on bd33. The information collected can be divided into the following categories:

Personal Identification Information

• Full name and date of birth
• Email address and contact details
• National ID or passport number (for age verification)
• Residential address

Financial Information

• bKash, Nagad, Rocket, Upay or bank account details (for transaction processing only)
• Deposit and withdrawal history
• Transaction dates and amounts

Technical Information

• IP address and device identifier information
• Browser type and operating system
• Page visit times and duration
• Information collected through cookies and tracking technologies

Gaming Activity Information

• List of games played and duration
• Bet amounts and outcomes
• Bonus and promotion usage history

bd33 uses your personal information only for lawful and necessary purposes. We never sell your information to third parties without your consent.

The main purposes for which your information is used are as follows:

• Account management: For registration, verification and account security.
• Service delivery: To process gaming features, betting and financial transactions.
• Age verification: To ensure only persons aged 21 or older can access the platform.
• Customer support: To provide assistance via 24/7 live chat and resolve issues.
• Security assurance: To prevent fraud, money laundering and other illegal activities.
• Responsible gaming: To monitor addiction risks and take necessary action.
• Legal compliance: To comply with applicable laws and regulations.
• Service improvement: To improve user experience and platform quality.

bd33 does not sell or rent your personal information to any third party. However, information may be shared in certain specific cases for the purpose of operating services:

Service Provider Partners

Necessary information is shared with trusted partners for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), gaming services and technical infrastructure management. These partners operate under strict confidentiality agreements and may not use your information for any other purpose.

Legal Obligations

We may be required to disclose information due to court orders, government directives or other legal obligations. In addition, information may be provided to assist in investigations related to fraud or money laundering.

Business Transfer

In the event of a business merger, acquisition or asset sale, your information may be transferred to the new operating entity. However, in such circumstances we will notify you in advance.

bd33 has adopted industry-standard security measures to protect your information. Our platform uses SSL encryption technology, which keeps all information exchanged between you and our servers fully encrypted.

Our security measures include:

• End-to-end SSL encryption
• Two-Factor Authentication
• Regular security audits and testing
• Secure database storage and backup
• Unauthorized access prevention systems
• Staff privacy training and policies

However, transmitting information over the internet is not entirely risk-free. While we strive to ensure the highest level of protection, we cannot guarantee absolute security. You are therefore also responsible for keeping your account password confidential.

Cookies are small text files stored on your device. bd33 uses cookies for various purposes:

Essential Cookies

These cookies are necessary for the basic functioning of the website. Without them it is not possible to maintain login status, manage carts and so on. These cookies cannot be disabled.

Functional Cookies

These cookies are used to remember your preferred language, region and other settings, which improves your user experience.

Analytics Cookies

These cookies are used to analyze website traffic and usage in order to improve services. Information collected is anonymous.

You can control or reject most cookies by changing your browser settings. However, rejecting certain cookies may limit some features of the website.

bd33 retains your personal information for as long as it is necessary for service delivery or required to fulfil legal obligations.

• Active account information: Full information is retained for as long as the account remains active.
• Financial transaction records: Retained for the period specified under applicable law.
• Inactive accounts: In cases of prolonged inactivity, information may be deleted or anonymised.
• After account closure: Some information is retained for a specified period for security and fraud prevention purposes.

Once the retention period expires, we securely delete or anonymise information so that your identity is not revealed.

You have the following rights regarding your personal information:

Right to Access Information

You may at any time request a copy of the information we hold about you. We will provide that information to you within a reasonable time.

Right to Correct Information

If any information stored in your account is incorrect or incomplete, you may request that it be corrected.

Right to Delete Information

In certain circumstances you may request the deletion of your personal information. However, some information may not be possible to delete due to legal obligations.

Right to Restrict Processing

In some cases you may request that the processing of your information be restricted, such as while a dispute about the accuracy of the information is ongoing.

Right to Opt Out of Promotional Communications

You may at any time instruct us to stop sending you promotional messages. If you contact us at [email protected] we will fulfil your request promptly.

bd33 strictly follows a 21+ age policy. Our platform is intended only for persons aged 21 or older. We do not intentionally collect personal information from any minor.

Through an age verification process at the time of registration, we ensure that no minor can use our services. If we learn that information about a minor has been collected, we will immediately close that account and delete the relevant information.

bd33's platform may have connections with third-party payment gateways and game providers. These third parties have their own privacy policies and manage their privacy practices independently.

We are not responsible for the privacy policies or practices of these third parties. We therefore recommend reading their respective privacy policies before using the relevant services.

We may update this privacy policy from time to time. Changes will be published on this page and the "Last Updated" date will be changed.

For significant changes, we may send a notification to your registered email. However, it is your responsibility to review this page regularly. If you continue to use our services after a change, it will be assumed that you have accepted the new policy.